Last Updated: 10/01/2025

1. General Refund Policy

LuxeScan offers digital subscription services, and due to the nature of digital content, we generally do not provide refunds after a purchase is made. By subscribing, you acknowledge that all sales are final unless otherwise stated in this policy or required by law.

2. Subscription Cancellations

• Monthly Subscriptions: You may cancel at any time, but no refunds will be issued for the current billing cycle. Your access will continue until the end of the paid period.

• Annual Subscriptions: Cancellations before renewal are allowed, but no partial refunds are provided for unused months.

• Trial Periods: If you cancel during a free trial, you will not be charged.
  
  

3. Exceptions for Refunds

Refunds may be considered in the following cases:

• Duplicate or accidental charges (proof required).

• Technical issues preventing access to LuxeScan (verified by our team).

• Service discontinuation by LuxeScan before your subscription ends.

All refund requests must be submitted within 7 days of the charge date.

4. How to Request a Refund

Email hellomenu@luxescan.link with:

• Your transaction ID

• Reason for the request

• Screenshots (if applicable)

We will respond within 5 business days.

5. Non-Refundable Situations

• Change of mind after purchase.

• Failure to use the service due to user-side issues (e.g., device compatibility).

• Partial usage of a subscription period.
  
  

6. Chargebacks

Disputing charges via your bank/credit card provider without contacting us first may result in account suspension. Please reach out to us for resolution.

7. Policy Updates

LuxeScan reserves the right to modify this policy. Continued use of the service constitutes acceptance of changes.

For questions, contact: hellomenu@luxescan.link